Visit/Tickets

1. The ticket is only valid during the show period. It is not allowed to resell the tickets and the ticket is non-refundable after been used.

2. Visitors with e-tickets do not need to exchange their tickets and can proceed directly to the entrance for verification and entry.

3. Package Tickets (2-people, 4-Day Pass) are not allowed to request a partial refund once partial tickets have been used.

4. Visitors who are eligible for concession tickets or free entry must present valid IDs to purchase tickets. The applicable age calculation for discount tickets is based on the actual age on the day of entry. If you are not eligible, please purchase a new ticket based on your status.

5. Please do not purchase tickets at any channels or website that are not authorized by the organizer to avoid affect your own rights and interests. The organizer and relevant ticketing channels are not responsible for the inability to entry or other transaction disputes.

6. Refund Policy
After completing the ticket purchase, if you are unable to attend the event due to personal reasons and need a refund, please contact the respective ticketing platform for refund processing. Refunds cannot be processed at the exhibition venue.

• ACCUPASS: Refund requests must be made at least 8 days before the event’s start date, starting 24 hours after the ticket purchase. A 10% handling fee will be deducted from the ticket price. If you request a refund within 8 days before the event (March 28, 2025 – April 6, 2025), you must submit the refund form before April 6, 2025, at 18:00. Late submissions will not be accepted. A 10% handling fee will apply.

• ibon: Refund requests must be submitted to ibon before the last day of the exhibition (April 6, 2025). A 10% handling fee will be deducted. Refunds will not be accepted after the final day of the exhibition.

7. Invoice Issuance
For tickets purchased through ACCUPASS, invoices will be issued by ACCUPASS after the event ends.

8. Usage Notes of Package Ticket for 4-Day Pass
• Usage flexibility: The ticket can be used by one person for four days or by four people on the same day, with no restrictions.
• Lottery Draws: The three lottery draws included with the 4-day pass must all be conducted at once and cannot be split into different time slots.
• Prize Details: The actual prize specifications are subject to the physical product. Once drawn, prizes cannot be exchanged.
• Prize Selection: If a prize category contains multiple items, selection will be on a first-come, first-served basis until stock runs out.
• Blind Box Policy: If the prize includes a sealed blind box product, choosing or exchanging the item is not allowed.
• Violation Consequences: Any violation of these event rules may result in disqualification from the lottery, and legal action may be taken if necessary.
• Organizer’s Rights: The Illustration Taipei reserves the right to modify, change, interpret, or cancel this event.